Shipping policy

Spain

  • Express delivery: 15€ (1-2 working days)
  • Standard shipping: 10€ or Free from 250€ (2-3 working days)
  • Same day delivery: 20€ (Barcelona city only)
  • Shop pick-up: Free (Passeig de Gracia 93, 08008 Barcelona)

Europe

  • Express delivery: 30€ (2-3 working days)
  • Standard delivery: 25€ or Free from 250€ (3-4 working days)

DELIVERY TIMES

Santa Eulalia ships all orders outside Barcelona with DHL.

Orders are delivered from Monday to Friday (according to the Barcelona calendar). You can choose between standard or express delivery.

Delivery times are between 1 and 4 working days depending on the service chosen (see delivery service details). Please note that our delivery times should be taken only as a reference and start counting from the moment the package leaves our warehouse. Santa Eulalia cannot be held responsible for delays caused by customs clearance, missed payments or any other circumstances, although we will do our best to minimise any potential delays.

No deliveries are made to PO Boxes or collection points.

SAME DAY DELIVERY

In Barcelona city we have the option of receiving the order the same day if the purchase is made before 1:00 p.m. This service costs €20 as it is a faster shipping method than express, which requires an extraordinary and personalized service. We will deliver it to you before 6:00 p.m. (Monday to Friday, business days). We also deliver to hotels and tourist apartments. Orders placed after 1:00 p.m. local time will be delivered the next business day. If you have an emergency, contact us and we will see how to solve it.

PICKED UP AT THE STORE

If you wish, you can pick up your order at our store at Passeig de Gràcia, 93, Barcelona.

When purchasing, choose the "Pick up in store" option. You will receive a first confirmation email, but please wait for a second email confirming that your item is ready for pickup before going to the store. Once the order has been processed, you can pick it up from Monday to Saturday, from 10 a.m. to 8:30 p.m. Orders placed on a weekend or holiday will be processed the next business day.



TRACKING ORDER

The transport company will keep you informed of the shipment tracking and the estimated delivery date. If you wish, you can also contact us.


What countries do you ship to?

We ship worldwide except: Madeira, Gibraltar, Azores, Belarus, North Korea, Democratic Republic of the Congo, Somalia, South Sudan, Nigeria, Central African Republic, Libya, Syria, Iran, Iraq, Afghanistan, Antarctica, Russia and Ukraine.